Avanza BPO & Staffing

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Nearshore Solutions For Logistics
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How Nearshoring with AVANZA Benefits Your Logistics Operations

The logistics industry is rapidly evolving, with growing demands for efficiency, minimizing costs, and workforce optimization. Streamlining operations and accessing skilled logistics talent through the right nearshore partner is key to staying competitive.

At AVANZA, we provide customized nearshore staffing solutions tailored to your logistics needs. We go beyond placing agents—we ensure they are thoroughly trained, expertly managed, and supported by industry experts to ensure the performance and results of your operations.

  • Specific Job-Role Training for Your Agents:

One of the biggest challenges in the logistics industry is ensuring that new hires are fully equipped to handle the specific demands of the job. AVANZA goes beyond providing a remote workforce—we also develop customized training programs that align with your company’s culture and workflow.

Using our training program powered by Sync Logistics Training, we will create custom-made content for each of your job roles exclusively for your AVANZA agents. We will include your SOPs, processes, TMS, third-party tracking, and appointment platforms to fully train your agents before they go live. 

Our goal is to shorten their learning curve and adaptation process to help you reduce the amount of time and resources you need to invest in training. 

  • Creation of SOPs and Processes:

Logistics companies thrive on efficient workflows. With AVANZA, you can rely on comprehensive support for developing or refining your SOPs and processes. 

We will help you create SOPs for your nearshore agents and nearshore departments to enhance performance and ensure a smooth workflow. We can develop comprehensive documentation that can be utilized by your team and your AVANZA team in the long term. Whether you need an all-in-one encompassing playbook or a step-by-step task document, we got you covered. If you need a detailed shipper/receiver management Google Sheet, we got you. Furthermore, we will regularly update these documents as necessary.

  • Our Sr. Account Managers Will Help You Manage Your Teams:

Effective team management is crucial for the success of any logistics operation. AVANZA provides the added advantage of having experienced account managers who oversee your team’s daily performance and operations.

Free of charge, we will assign you a Sr. Account Manager who will help you lead and manage your nearshore teams at AVANZA. They will also help you set up metrics, with reporting and other day-to-day tasks. They act as our client’s eyes at our office. Our Sr. Account Managers are logistics savvies with 4+ years of experience in this industry. They have seen it and done it all in their past roles, booked hundreds of loads, assisted with hostage and stolen cargo, managed customers, and customer service.

Now, this is TRUE Nearshore Staffing Solutions!

Are you ready to explore how nearshoring can transform your logistics operations? Get in touch to learn more!