Avanza BPO & Staffing

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Our Services

Our Services

Experience seamless integration between your nearshore team and existing operations.

Freight Brokerage

Billing & Collection

Logistics & Supply Chain

Custom Industry Process

Customer Service

Call Center

Accounting Support

Tailored Services

Seamless integration of nearshore trained talent

Elevate your operational efficiency and service quality with AVANZA’s expertly trained agents. Specialized in critical roles like Carrier Sales, Customer Support, and Load Tracking, and more. 

Ready to elevate your operations? Contact us to interview agents with no obligation.

FREIGHT BROKERAGE

Freight brokerage combines manual and automated tasks essential for efficient logistics, from coordinating pickups to managing deliveries.

Sales & Revenue Generation

AVANZA’s Inside Sales Training Program crafts sales experts, ready to boost your revenue and profits. 

Our agents, skilled in a range of industries, enhance your sales efforts by efficiently connecting with leads and prospects using the Monster Connect power dialer, which amplifies their reach by 20x within an hour. 

FREIGHTtech

AVANZA can help you increase productivity and deliver an exceptional customer service experience to your clients.

Thanks to our custom-made training program for Customer Service and Back-Office Support, FreightTech companies can build their nearshore back-office teams to support the back-end operations of the products and services that they offer.

CUSTOMER SERVICE & SUPPORT

Effective Customer Service is crucial but building an in-house team is costly and challenging. AVANZA solves this with a low 14% agent turnover, offering experienced staff to improve your service and boost revenue efficiently.

ACCOUNTING SUPPORT

Feel at ease and focus on your core business because we take care of uploading, approving or processing invoices.

billing & collections

AVANZA streamlines your billing and accounts receivable process, ensuring timely invoice management and payments. Our efficient, paperless system reduces errors and frees up space, offering the convenience of access from anywhere, anytime.

CALL CENTER

For any businesses, engaging with customers daily is essential but challenging as operations expand. AVANZA stands out in the outbound call center sector, offering years of experience and a team of skilled professionals.

AVANZA - Staffing Made for Logistics

With over a decade of expertise, we've empowered 3PLs and FreightTech companies to scale and thrive.

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Talent that keeps the industry moving

Build a tailored nearshore team, meticulously recruited, trained, and managed by a C-suite composed of former logistics agents turned into staffing executives.

Featured Question Answer

Frequently Asked Question You Should Know

AVANZA specializes in a comprehensive range of services including Freight Brokerage, Logistics & Supply Chain management, Customer Service & Support, Accounting Support, Billing and Collections, Custom Industry Processes, and Call Center operations.

Our nearshore staffing solutions are designed to offer back office support, sales and revenue generation, and customized business strategies tailored to the logistics industry and beyond.

We meticulously select our nearshore agents through a rigorous recruitment process, emphasizing industry knowledge, language proficiency, and skillset. Continuous training and performance evaluations further ensure our team meets the highest standards of quality and efficiency.

Absolutely. AVANZA offers tailored solutions designed with your unique business requirements in mind. Our team works closely with you to understand your operational needs and develop customized strategies to achieve your goals.

AVANZA stands out due to our deep-rooted expertise in the logistics sector, family-owned business values, and commitment to building teams that not only understand but also speak the industry language. Our focus on nearshore solutions ensures seamless integration with your existing operations.

At AVANZA, we pride ourselves on our efficient process, typically taking two weeks from the discovery phase until onboarding. This swift timeline ensures your nearshore team is up and ready to tackle tasks as soon as possible, allowing you to quickly benefit from our expert support and services.

Absolutely not. AVANZA's nearshore solutions are designed to function as an extension of your current operations rather than a replacement. Our goal is to enhance your team's capabilities by providing additional staffing to handle tasks more efficiently, with the added benefit of cost savings. We work alongside your existing staff to bolster your operational capacity, ensuring seamless integration and collaboration.

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